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Recall Gap Audit: 2023 HYUNDAI TUCSON

Total 2023 NHTSA Owner Complaints Analyzed: 135 • Adjacent-Year Recall Gaps Detected: 8

Active Recalls Covering Year
2
Statutory Remedy (49 U.S.C. Section 30120)
Adjacent Recall Gaps
8
Excluded Model-Year Gaps
ODI Complaints Analyzed
135
Public NHTSA Defect Reports
Estimated Retail Exposure
$1,800–$4,200
Avg. Dealer Parts & Labor
Official NHTSA Government Verification Links & Methodology ▼
NHTSA safety record analysis: The 2023 HYUNDAI TUCSON has 2 open official recalls and 8 adjacent-year recall exclusions (2021–2025). Owners facing unrecalled defects can file an official NHTSA complaint and utilize compiled public records to request discretionary customer goodwill assistance from authorized dealerships.
Verify on Official U.S. Government Website:

Note: NHTSA.gov's web portal indexes certain trucks (such as RAM 1500 or F-150) under specific cab sub-trims (e.g. Crew Cab, Quad Cab). If the Vehicle Model Specs link displays a government portal error, use the Google Verified Search or Official Recalls Lookup above with your 17-digit VIN. You can also click any Official Campaign Link below for guaranteed direct access to the federal filing.

Open Recalls Currently Covering 2023 HYUNDAI TUCSON (2)

Adjacent-Year Recall Exclusions (2021–2025 Cross-Reference)

HIGH SEVERITY GAP

ELECTRICAL SYSTEM — Excluded from NHTSA Campaign 21V938000

Recalled Adjacent Years: 2022
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 10
NHTSA Campaign: 21V938000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: ELECTRICAL SYSTEM
UNAFFECTED
2021
No Campaign Recorded
Standard Production
RECALLED (Campaign #21V938000)
2022
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
10 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
UNAFFECTED
2025
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 21V938000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 10 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 21V938000 on NHTSA.gov ↗

Adjacent Recall Summary (21V938000): Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.

Safety Consequence: Inoperative headlights or taillights can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.

Manufacturer Remedy on 2022: Dealers updated the ICU software, free of charge. All affected vehicles have been repaired and therefore no owner notification letters will be mailed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 214.

View Matching NHTSA Owner Defect Complaints (10) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (ELECTRICAL SYSTEM)

ODI #11498564 • Incident Date: 12/21/2022
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
ODI #11522456 • Incident Date: 05/01/2023
Purchased car in January 2033. I noticed the radio failed to work so I took it in to the closest dealership on May 10th. Dealership said there was a problem with the navigation system and the car needed a software update. Also advised, the update would repair some other electrical and system issues as well. Was told on 5/17 update would not be available until the end of May and that my carcshould not be driven so I should maintain the rental they provided. Lsstly, I have noticed some performance issues with shifting and speed as well. I thought update might fix, but after reading other complaints I will be reporting it to the dealership as well.
ODI #11548117 • Incident Date: 07/21/2023
When I push the brake and push start button at the same time to start the vehicle, it will appear as if it is fully started. It is not until I put the vehicle in reverse that I notice the vehicle is not fully started. This happens on cold or hot starts and anytime of the day sometimes multiple times a day. The battery, malfunction indicator light, immobilizer, and engine oil pressure lights/lamps are on.The service department advisor did say my vehicle replicated but the vehicle was not hooked up to reader at the time. After that no service technician has been able to reproduce the problem. The vehicle has been to the dealership on 3 different occasions and I have provided them with a video.
ODI #11614168 • Incident Date: 08/21/2024
The horn stopped working. I’m told by Hyundai service technician this is fairly common issue due to the location of the horns they are susceptible to “shorting out”
ODI #11656675 • Incident Date: 04/24/2025
Approximately 2-3 months ago, the horn had failed. This was reported to the dealer and covered under warranty. During the service the dealer advised that this issue was due to a faulty electrical contact and was a “known issue with the supplier of the horn”. Because of this, Hyundai extended the warranty period on the horn. Now, the horn had failed a second time and was discovered during a safety hazard in which I needed to alert another driver. This had the potential to cause serious injury but was avoided.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (21V938000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 21V938000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 21V938000 and 10 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for ELECTRICAL SYSTEM? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

ELECTRICAL SYSTEM — Excluded from NHTSA Campaign 24V877000

Recalled Adjacent Years: 2025
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 10
NHTSA Campaign: 24V877000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: ELECTRICAL SYSTEM
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
10 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
RECALLED (Campaign #24V877000)
2025
Active NHTSA Campaign
100% Free OEM Remedy
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 24V877000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 10 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 24V877000 on NHTSA.gov ↗

Adjacent Recall Summary (24V877000): Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

Safety Consequence: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.

Manufacturer Remedy on 2025: Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.

View Matching NHTSA Owner Defect Complaints (10) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (ELECTRICAL SYSTEM)

ODI #11498564 • Incident Date: 12/21/2022
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
ODI #11522456 • Incident Date: 05/01/2023
Purchased car in January 2033. I noticed the radio failed to work so I took it in to the closest dealership on May 10th. Dealership said there was a problem with the navigation system and the car needed a software update. Also advised, the update would repair some other electrical and system issues as well. Was told on 5/17 update would not be available until the end of May and that my carcshould not be driven so I should maintain the rental they provided. Lsstly, I have noticed some performance issues with shifting and speed as well. I thought update might fix, but after reading other complaints I will be reporting it to the dealership as well.
ODI #11548117 • Incident Date: 07/21/2023
When I push the brake and push start button at the same time to start the vehicle, it will appear as if it is fully started. It is not until I put the vehicle in reverse that I notice the vehicle is not fully started. This happens on cold or hot starts and anytime of the day sometimes multiple times a day. The battery, malfunction indicator light, immobilizer, and engine oil pressure lights/lamps are on.The service department advisor did say my vehicle replicated but the vehicle was not hooked up to reader at the time. After that no service technician has been able to reproduce the problem. The vehicle has been to the dealership on 3 different occasions and I have provided them with a video.
ODI #11614168 • Incident Date: 08/21/2024
The horn stopped working. I’m told by Hyundai service technician this is fairly common issue due to the location of the horns they are susceptible to “shorting out”
ODI #11656675 • Incident Date: 04/24/2025
Approximately 2-3 months ago, the horn had failed. This was reported to the dealer and covered under warranty. During the service the dealer advised that this issue was due to a faulty electrical contact and was a “known issue with the supplier of the horn”. Because of this, Hyundai extended the warranty period on the horn. Now, the horn had failed a second time and was discovered during a safety hazard in which I needed to alert another driver. This had the potential to cause serious injury but was avoided.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (24V877000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 24V877000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 24V877000 and 10 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for ELECTRICAL SYSTEM? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

FORWARD COLLISION AVOIDANCE — Excluded from NHTSA Campaign 26V316000

Recalled Adjacent Years: 2025
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 10
NHTSA Campaign: 26V316000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: FORWARD COLLISION AVOIDANCE
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
10 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
RECALLED (Campaign #26V316000)
2025
Active NHTSA Campaign
100% Free OEM Remedy
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 26V316000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 10 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 26V316000 on NHTSA.gov ↗

Adjacent Recall Summary (26V316000): Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.

Safety Consequence: Unexpected braking increases the risk of a crash.

Manufacturer Remedy on 2025: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

View Matching NHTSA Owner Defect Complaints (10) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (FORWARD COLLISION AVOIDANCE)

ODI #11499276 • Incident Date: 11/08/2022
Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first time and they told me the sensors on the car were not properly calibrated when the new car was delivered to me. When I called Irwin’s today after it happened a second time, I was told the car was “functioning as designed” but they would look at it. I am scared to drive the car at this point given that the brakes randomly were activated while at high speeds and without any basis for activation.
ODI #11522823 • Incident Date: 05/18/2023
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at various speeds on several occasions, the Forward Collision Avoidance: Automatic Emergency Braking system activated unintendedly. The contact stated that on several occasions there were no vehicles nearby. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 2,500.
ODI #11546592 • Incident Date: 09/15/2023
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
ODI #11565645 • Incident Date: 01/09/2024
Forward collision alert came on and brakes initiated while I was behind a car that was turning into a driveway. The car in front of me was almost all the way into the driveway. After that I drove approximately 200 feet and the collision alert warning came on, no vehicles were around me. The next day, as I was driving, a car was waiting to exit an apartment driveway, the collision alert came on. No reason for it. I took my car in to Hyundai on January 9, to have the oil changed and check the forward collision alert system. They told me they checked it, and could not find anything wrong, and recalibrated the system, and hoped that took care of it.
ODI #11573456 • Incident Date: 01/31/2024
The contact owns a 2023 Honda Tucson. The contact stated while driving 74 MPH with the cruise control activated, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking activated, causing a rapid deceleration to the vehicle. The contact was able to regain control of the vehicle by lightly tapping the brake pedal, deactivating the system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but informed the contact that they would disable the Forward Collision Avoidance system pending a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 13,000.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (26V316000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 26V316000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 26V316000 and 10 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for FORWARD COLLISION AVOIDANCE? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

ELECTRICAL SYSTEM — Excluded from NHTSA Campaign 26V400000

Recalled Adjacent Years: 2025
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 10
NHTSA Campaign: 26V400000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: ELECTRICAL SYSTEM
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
10 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
RECALLED (Campaign #26V400000)
2025
Active NHTSA Campaign
100% Free OEM Remedy
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 26V400000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 10 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 26V400000 on NHTSA.gov ↗

Adjacent Recall Summary (26V400000): Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Safety Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

Manufacturer Remedy on 2025: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.

View Matching NHTSA Owner Defect Complaints (10) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (ELECTRICAL SYSTEM)

ODI #11498564 • Incident Date: 12/21/2022
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
ODI #11522456 • Incident Date: 05/01/2023
Purchased car in January 2033. I noticed the radio failed to work so I took it in to the closest dealership on May 10th. Dealership said there was a problem with the navigation system and the car needed a software update. Also advised, the update would repair some other electrical and system issues as well. Was told on 5/17 update would not be available until the end of May and that my carcshould not be driven so I should maintain the rental they provided. Lsstly, I have noticed some performance issues with shifting and speed as well. I thought update might fix, but after reading other complaints I will be reporting it to the dealership as well.
ODI #11548117 • Incident Date: 07/21/2023
When I push the brake and push start button at the same time to start the vehicle, it will appear as if it is fully started. It is not until I put the vehicle in reverse that I notice the vehicle is not fully started. This happens on cold or hot starts and anytime of the day sometimes multiple times a day. The battery, malfunction indicator light, immobilizer, and engine oil pressure lights/lamps are on.The service department advisor did say my vehicle replicated but the vehicle was not hooked up to reader at the time. After that no service technician has been able to reproduce the problem. The vehicle has been to the dealership on 3 different occasions and I have provided them with a video.
ODI #11614168 • Incident Date: 08/21/2024
The horn stopped working. I’m told by Hyundai service technician this is fairly common issue due to the location of the horns they are susceptible to “shorting out”
ODI #11656675 • Incident Date: 04/24/2025
Approximately 2-3 months ago, the horn had failed. This was reported to the dealer and covered under warranty. During the service the dealer advised that this issue was due to a faulty electrical contact and was a “known issue with the supplier of the horn”. Because of this, Hyundai extended the warranty period on the horn. Now, the horn had failed a second time and was discovered during a safety hazard in which I needed to alert another driver. This had the potential to cause serious injury but was avoided.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (26V400000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 26V400000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 26V400000 and 10 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for ELECTRICAL SYSTEM? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

STEERING — Excluded from NHTSA Campaign 24V412000

Recalled Adjacent Years: 2024
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 4
NHTSA Campaign: 24V412000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: STEERING
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
4 Complaints • 0 Crashes
RECALLED (Campaign #24V412000)
2024
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2025
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 24V412000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 4 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 24V412000 on NHTSA.gov ↗

Adjacent Recall Summary (24V412000): Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

Safety Consequence: A loss of power steering assist can increase the risk of a crash.

Manufacturer Remedy on 2024: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

View Matching NHTSA Owner Defect Complaints (4) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (STEERING)

ODI #11527826 • Incident Date: 06/12/2023
Power steering failed DURING vehicle operation while car was moving at speed. Steering wheel became excessively difficult to turn, severely limiting control of the vehicle and rendering the vehicle undriveable. Vehicle displayed DTC codes C168886 and C241396. These codes appear to be indicative of a failure of one or all of the power steering system wiring, motor, and electronic control unit.
ODI #11685540 • Incident Date: 06/29/2025
On [XXX], while driving a 2023 Hyundai TUCSON SEL, the steering wheel suddenly and completely detached from the steering column and ended up in the driver's lap. This sudden and absolute loss of steering control is a catastrophic failure of a primary safety system that placed the driver's life and potentially the lives of others in immediate and extreme peril. It was only due to sheer luck that the vehicle was brought to a stop without an accident or injury. Following the incident, due to fear and anxiety, the driver is now in treatment and has been unable to work. The vehicle was transported to Ron Marhofer Hyundai on the same day. The following day, the driver was met with a profound lack of respect and professionalism from the service advisor, Declan McCready. The driver and her mother were implicitly told they did not know what they were talking about and were treated with a profound lack of respect. The service advisor initially asserted there was no warranty coverage for the issue and that it would cost nearly $500.00 to fix. He also claimed his entire shop of mechanics looked at the car and found nothing was broken. However, the very next day, the dealership abruptly reversed their diagnosis and instructed the driver to get a rental car, stating they would now be fixing the vehicle under warranty. The repair order confirms the technician's findings: "verified concern steering column separated stopped bracket bent and separated replaced column housing operating normal". The vehicle had 14,479 miles at the time of the failure. There were no prior warnings or symptoms before the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11699527 • Incident Date: 11/01/2025
When I turn the wheel I get a grinding sound inside vehicle not outside of it.
ODI #11731406 • Incident Date: 04/11/2026
While driving on April 11, 2026 at approximately 1:30 PM on [XXX] , the vehicle experienced a loss of steering response while the roadway curved to the right. The driver turned the steering wheel normally in order to follow the curve. The steering wheel moved freely and felt normal. However, the vehicle did not respond to the steering input and instead continued traveling straight. As a result, the vehicle struck the curb on the driver’s side. The impact with the curb slightly redirected the vehicle, but steering response was not restored. The driver continued attempting to steer the vehicle, and although the steering wheel continued to turn normally, the vehicle did not change direction. The vehicle did not appear to lose traction and was not described as sliding. Instead, it failed to respond to steering input. There were no warning indicators, messages, or prior signs of a problem before the incident. The driver was able to bring the vehicle to a stop in a nearby turn area and arranged for it to be towed. After the incident, the vehicle was taken to a Hyundai dealership for inspection. The dealership reported no diagnostic codes and did not identify any issue with the steering system. No corrective action has been taken. 1)Steering system malfunction (column, shaft, rack, and/or EPS). Steering input was not transmitted to vehicle direction. Vehicle available for inspection. 2)Loss of steering control caused curb impact and risk of collision with vehicles, pedestrians, or objects. Could have resulted in serious injury at higher speed or in traffic. 3)No. Dealer could not reproduce. 4)Inspected by Hyundai dealer. No steering-related codes found. No cause identified. No repair performed. Hyundai Consumer Affairs case opened. 5)No warning lights or prior symptoms. Failure was sudden and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (24V412000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 24V412000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 24V412000 and 4 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for STEERING? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

AIR BAGS — Excluded from NHTSA Campaign 25V809000

Recalled Adjacent Years: 2025
Excluded Year: 2023
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 1
Fires Reported: 0
Matching ODI Complaints: 1
NHTSA Campaign: 25V809000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: AIR BAGS
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
1 Complaints • 1 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
RECALLED (Campaign #25V809000)
2025
Active NHTSA Campaign
100% Free OEM Remedy
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 25V809000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 1 Crashes Reported: 1 Fires Reported: 0 Verify Campaign 25V809000 on NHTSA.gov ↗

Adjacent Recall Summary (25V809000): Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.

Safety Consequence: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.

Manufacturer Remedy on 2025: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

View Matching NHTSA Owner Defect Complaints (1) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (AIR BAGS)

ODI #11643749 • Incident Date: 11/24/2024 [CRASH]
I was driving straight when a vehicle coming from the opposite direction made a left turn without yielding, crossing into my lane. As a result, my vehicle collided with the other car at full speed. However, the airbag in my steering wheel did not deploy upon impact, as it should have. My injuries have been significantly more severe than they would have been had the airbag functioned properly. I reported this issue to the vehicle manufacturer, and they opened a case and conducted an inspection. During their inspection, they found that the airbag had since deployed. However, my vehicle was transported off a steep hill and moved to multiple lots before the inspection, any of which could have triggered a delayed deployment. Despite this, the manufacturer has refused to accept liability. Because the airbag failed to deploy at the time of impact, there was no buffer between me and the steering wheel. This resulted in excessive force against my chest from the seatbelt and direct impact with the steering wheel, leading to more severe injuries. There were no warning lights on in the vehicle before the crash, nor were there any recalls related to this issue at the time of the incident.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (25V809000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 25V809000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 25V809000 and 1 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for AIR BAGS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
LOW SEVERITY GAP

SERVICE BRAKES, HYDRAULIC — Excluded from NHTSA Campaign 20V543000

Recalled Adjacent Years: 2021
Excluded Year: 2023
Severity Risk Meter / Gauge: LOW: 30% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 1
NHTSA Campaign: 20V543000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: SERVICE BRAKES, HYDRAULIC
RECALLED (Campaign #20V543000)
2021
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2022
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
1 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
UNAFFECTED
2025
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 20V543000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 1 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 20V543000 on NHTSA.gov ↗

Adjacent Recall Summary (20V543000): Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Safety Consequence: An engine compartment fire can increase the risk of injury or crash.

Manufacturer Remedy on 2021: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

View Matching NHTSA Owner Defect Complaints (1) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (SERVICE BRAKES, HYDRAULIC)

ODI #11594405 • Incident Date: 06/07/2024
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 20 MPH approaching a RED traffic light and depressing the brake pedal, the vehicle failed to stop as needed. The contact steered the vehicle on a patch of grass nearby and shifted into neutral(N) to stop the vehicle. There were no warning lights illuminated. The battery was detached and reconnected to reset the vehicle. The contact was able to drive the vehicle at low speeds. The dealer was contacted and informed of the failure. The dealer stated that without warning lights being illuminated they would not be able to diagnose the vehicle to determine the cause of the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 22,600.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2023 HYUNDAI TUCSON Recall Gap Escalation War Room (20V543000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 20V543000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 20V543000 and 1 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SERVICE BRAKES, HYDRAULIC? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
LOW SEVERITY GAP

STRUCTURE — Excluded from NHTSA Campaign 23V038000

Recalled Adjacent Years: 2022
Excluded Year: 2023
Severity Risk Meter / Gauge: LOW: 30% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 1
NHTSA Campaign: 23V038000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2021–2025)

Shared Component Platform: STRUCTURE
UNAFFECTED
2021
No Campaign Recorded
Standard Production
RECALLED (Campaign #23V038000)
2022
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2023
Unrecalled Model Year
1 Complaints • 0 Crashes
UNAFFECTED
2024
No Campaign Recorded
Standard Production
UNAFFECTED
2025
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 23V038000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2023 Owner Complaints: 1 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 23V038000 on NHTSA.gov ↗

Adjacent Recall Summary (23V038000): Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Safety Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.

Manufacturer Remedy on 2022: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

View Matching NHTSA Owner Defect Complaints (1) ▼

Sample 2023 HYUNDAI TUCSON Owner Complaints (STRUCTURE)

ODI #11667234 • Incident Date: 06/06/2025
While on the road, the sunroof just shattered completely. In this instance, nobody was hurt as the cover below the sunroof was open and that caught all the glass pieces. The car is hardly 2 year old and warranty covered the repairs. The complaint is that Hyundai never gave a clear answer as to why this happened and what can be done to prevent it. There is no consideration of the passengers getting hurt and startled by this incident. Also no consideration for the time it took for the repairs, the dealership never gave a loaner and we didn’t know we could rent it and Hyundai would reimburse. I feel Hyundai cannot just say sorry and move on as there has to be a reason for this and we pay extra for having a sunroof. I am not satisfied with Hyundai’s method of dealing with customers who suffered bear of their own manufacturing.
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