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Recall Gap Audit: 2002 FORD F-150

Total 2002 NHTSA Owner Complaints Analyzed: 957 • Adjacent-Year Recall Gaps Detected: 8

Active Recalls Covering Year
10
Statutory Remedy (49 U.S.C. Section 30120)
Adjacent Recall Gaps
8
Excluded Model-Year Gaps
ODI Complaints Analyzed
957
Public NHTSA Defect Reports
Estimated Retail Exposure
$1,800–$4,200
Avg. Dealer Parts & Labor
Official NHTSA Government Verification Links & Methodology ▼
NHTSA safety record analysis: The 2002 FORD F-150 has 10 open official recalls and 8 adjacent-year recall exclusions (2000–2004). Owners facing unrecalled defects can file an official NHTSA complaint and utilize compiled public records to request discretionary customer goodwill assistance from authorized dealerships.
Verify on Official U.S. Government Website:

Note: NHTSA.gov's web portal indexes certain trucks (such as RAM 1500 or F-150) under specific cab sub-trims (e.g. Crew Cab, Quad Cab). If the Vehicle Model Specs link displays a government portal error, use the Google Verified Search or Official Recalls Lookup above with your 17-digit VIN. You can also click any Official Campaign Link below for guaranteed direct access to the federal filing.

Open Recalls Currently Covering 2002 FORD F-150 (10)

Adjacent-Year Recall Exclusions (2000–2004 Cross-Reference)

HIGH SEVERITY GAP

SEAT BELTS — Excluded from NHTSA Campaign 00V228001

Recalled Adjacent Years: 2000
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 1
Fires Reported: 0
Matching ODI Complaints: 47
NHTSA Campaign: 00V228001

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: SEAT BELTS
RECALLED (Campaign #00V228001)
2000
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2001
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
47 Complaints • 1 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 00V228001, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 47 Crashes Reported: 1 Fires Reported: 0 Verify Campaign 00V228001 on NHTSA.gov ↗

Adjacent Recall Summary (00V228001): VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer Remedy on 2000: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

View Matching NHTSA Owner Defect Complaints (47) ▼

Sample 2002 FORD F-150 Owner Complaints (SEAT BELTS)

ODI #11661168 • Incident Date: 05/05/2025
Front seatbelts on 2002 Ford F-150 become unlatched unexpectedly while driving. This has been noticed over the last two or three years occasionally, but has been getting worse. Seat belt has become unlatched about 5-6 times during a 600 mile road trip. Seat belt was confirmed by two passengers that it was indeed latched correctly and nothing pushing the release button. Seatbelt was confirmed to be latched by firmly tugging on seat belt to witness that it was latched. Both passengers confirmed that the seatbelt become unlatched randomly while driving. Passenger and driver safety is at risk. If driver seatbelt comes unlatched while driving or during accident, the driver could loose control of truck and put other drivers at risk. The unlatching does not show any warning signs as to when it will become unlatched. Seatbelt just becomes unlatched and starts to recoil without warning. Ford service just says that the truck is out of warranty and that they dont cover seat belt replacements as there is no open recalls for such. Seatbelt is still currently installed on vehicle but can be available for inspection on vehicle or removed for inspection.
ODI #11449800 • Incident Date: 07/01/2021
The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
ODI #11130486 • Incident Date: 06/29/2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS NOT PROPERLY SECURING INTO THE BUCKLE TO CLICK, LOCK, AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, 1-(888) 241-4640) AND AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016). BOTH DEALERS INDICATED THAT A SEAT BELT KIT NEEDED TO BE PURCHASED AS A UNIT, WHICH INCLUDED ALL OF THE SEAT BELTS IN THE VEHICLE. THE DRIVER'S SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD APPROVE JUST THE DRIVER'S SEAT BELT BEING REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY SEAT BELT RECALLS FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THEY ISSUED TWO TSBS FOR THE SEAT BELTS. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. *TT *JB
ODI #11097924 • Incident Date: 01/15/2018
WHILE DRIVING (IN MOTION), THE DRIVER'S SIDE SEAT BELT RANDOMLY DISCONNECTS. THERE IS NO WARNING OR SPECIFIC CONDITION THAT CAUSES THIS TO HAPPEN. OBVIOUSLY THIS CREATES A VERY DANGEROUS CONDITION.
ODI #11088943 • Incident Date: 04/28/2017
DRIVERS SIDE SEAT BELT DOES NOT LOCK AT ANY TIME
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (00V228001)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 00V228001.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 00V228001 and 47 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SEAT BELTS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

SEAT BELTS — Excluded from NHTSA Campaign 00V348000

Recalled Adjacent Years: 2001
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 1
Fires Reported: 0
Matching ODI Complaints: 47
NHTSA Campaign: 00V348000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: SEAT BELTS
UNAFFECTED
2000
No Campaign Recorded
Standard Production
RECALLED (Campaign #00V348000)
2001
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
47 Complaints • 1 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 00V348000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 47 Crashes Reported: 1 Fires Reported: 0 Verify Campaign 00V348000 on NHTSA.gov ↗

Adjacent Recall Summary (00V348000): VEHICLE DESCRIPTION: REGULAR CAB PICKUP TRUCKS. THE DRIVER SIDE SEAT BELT RETRACTOR MAY NOT FULLY RETRACT THE BELT.

Safety Consequence: THIS COULD CAUSE SLACK IN THE SEAT BELT WHEN WORN, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT, IN THE EVENT OF A CRASH.

Manufacturer Remedy on 2001: DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT BELT ASSEMBLY.

View Matching NHTSA Owner Defect Complaints (47) ▼

Sample 2002 FORD F-150 Owner Complaints (SEAT BELTS)

ODI #11661168 • Incident Date: 05/05/2025
Front seatbelts on 2002 Ford F-150 become unlatched unexpectedly while driving. This has been noticed over the last two or three years occasionally, but has been getting worse. Seat belt has become unlatched about 5-6 times during a 600 mile road trip. Seat belt was confirmed by two passengers that it was indeed latched correctly and nothing pushing the release button. Seatbelt was confirmed to be latched by firmly tugging on seat belt to witness that it was latched. Both passengers confirmed that the seatbelt become unlatched randomly while driving. Passenger and driver safety is at risk. If driver seatbelt comes unlatched while driving or during accident, the driver could loose control of truck and put other drivers at risk. The unlatching does not show any warning signs as to when it will become unlatched. Seatbelt just becomes unlatched and starts to recoil without warning. Ford service just says that the truck is out of warranty and that they dont cover seat belt replacements as there is no open recalls for such. Seatbelt is still currently installed on vehicle but can be available for inspection on vehicle or removed for inspection.
ODI #11449800 • Incident Date: 07/01/2021
The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
ODI #11130486 • Incident Date: 06/29/2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS NOT PROPERLY SECURING INTO THE BUCKLE TO CLICK, LOCK, AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, 1-(888) 241-4640) AND AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016). BOTH DEALERS INDICATED THAT A SEAT BELT KIT NEEDED TO BE PURCHASED AS A UNIT, WHICH INCLUDED ALL OF THE SEAT BELTS IN THE VEHICLE. THE DRIVER'S SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD APPROVE JUST THE DRIVER'S SEAT BELT BEING REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY SEAT BELT RECALLS FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THEY ISSUED TWO TSBS FOR THE SEAT BELTS. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. *TT *JB
ODI #11097924 • Incident Date: 01/15/2018
WHILE DRIVING (IN MOTION), THE DRIVER'S SIDE SEAT BELT RANDOMLY DISCONNECTS. THERE IS NO WARNING OR SPECIFIC CONDITION THAT CAUSES THIS TO HAPPEN. OBVIOUSLY THIS CREATES A VERY DANGEROUS CONDITION.
ODI #11088943 • Incident Date: 04/28/2017
DRIVERS SIDE SEAT BELT DOES NOT LOCK AT ANY TIME
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (00V348000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 00V348000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 00V348000 and 47 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SEAT BELTS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

SEAT BELTS — Excluded from NHTSA Campaign 01V227001

Recalled Adjacent Years: 2001
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 1
Fires Reported: 0
Matching ODI Complaints: 47
NHTSA Campaign: 01V227001

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: SEAT BELTS
UNAFFECTED
2000
No Campaign Recorded
Standard Production
RECALLED (Campaign #01V227001)
2001
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
47 Complaints • 1 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 01V227001, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 47 Crashes Reported: 1 Fires Reported: 0 Verify Campaign 01V227001 on NHTSA.gov ↗

Adjacent Recall Summary (01V227001): VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.

Safety Consequence: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

Manufacturer Remedy on 2001: DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

View Matching NHTSA Owner Defect Complaints (47) ▼

Sample 2002 FORD F-150 Owner Complaints (SEAT BELTS)

ODI #11661168 • Incident Date: 05/05/2025
Front seatbelts on 2002 Ford F-150 become unlatched unexpectedly while driving. This has been noticed over the last two or three years occasionally, but has been getting worse. Seat belt has become unlatched about 5-6 times during a 600 mile road trip. Seat belt was confirmed by two passengers that it was indeed latched correctly and nothing pushing the release button. Seatbelt was confirmed to be latched by firmly tugging on seat belt to witness that it was latched. Both passengers confirmed that the seatbelt become unlatched randomly while driving. Passenger and driver safety is at risk. If driver seatbelt comes unlatched while driving or during accident, the driver could loose control of truck and put other drivers at risk. The unlatching does not show any warning signs as to when it will become unlatched. Seatbelt just becomes unlatched and starts to recoil without warning. Ford service just says that the truck is out of warranty and that they dont cover seat belt replacements as there is no open recalls for such. Seatbelt is still currently installed on vehicle but can be available for inspection on vehicle or removed for inspection.
ODI #11449800 • Incident Date: 07/01/2021
The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
ODI #11130486 • Incident Date: 06/29/2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS NOT PROPERLY SECURING INTO THE BUCKLE TO CLICK, LOCK, AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, 1-(888) 241-4640) AND AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016). BOTH DEALERS INDICATED THAT A SEAT BELT KIT NEEDED TO BE PURCHASED AS A UNIT, WHICH INCLUDED ALL OF THE SEAT BELTS IN THE VEHICLE. THE DRIVER'S SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD APPROVE JUST THE DRIVER'S SEAT BELT BEING REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY SEAT BELT RECALLS FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THEY ISSUED TWO TSBS FOR THE SEAT BELTS. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. *TT *JB
ODI #11097924 • Incident Date: 01/15/2018
WHILE DRIVING (IN MOTION), THE DRIVER'S SIDE SEAT BELT RANDOMLY DISCONNECTS. THERE IS NO WARNING OR SPECIFIC CONDITION THAT CAUSES THIS TO HAPPEN. OBVIOUSLY THIS CREATES A VERY DANGEROUS CONDITION.
ODI #11088943 • Incident Date: 04/28/2017
DRIVERS SIDE SEAT BELT DOES NOT LOCK AT ANY TIME
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (01V227001)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 01V227001.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 01V227001 and 47 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SEAT BELTS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

AIR BAGS — Excluded from NHTSA Campaign 01V082000

Recalled Adjacent Years: 2001
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 28
Fires Reported: 1
Matching ODI Complaints: 36
NHTSA Campaign: 01V082000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: AIR BAGS
UNAFFECTED
2000
No Campaign Recorded
Standard Production
RECALLED (Campaign #01V082000)
2001
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
36 Complaints • 28 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 01V082000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 36 Crashes Reported: 28 Fires Reported: 1 Verify Campaign 01V082000 on NHTSA.gov ↗

Adjacent Recall Summary (01V082000): VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE INFLATOR CANISTER IN THE DRIVER AIR BAG MODULE MAY HAVE AN INADEQUATE WELD NEAR THE IGNITER.

Safety Consequence: IN THE EVENT OF A VEHICLE CRASH, THE DRIVER AIR BAG MAY NOT DEPLOY AS INTENDED, POTENTIALLY RESULTING IN REDUCED OCCUPANT PROTECTION, OR A BURN INJURY.

Manufacturer Remedy on 2001: DEALERS WILL INSTALL A DRIVER AIR BAG MODULE. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

View Matching NHTSA Owner Defect Complaints (36) ▼

Sample 2002 FORD F-150 Owner Complaints (AIR BAGS)

ODI #11519988 • Incident Date: 04/29/2023 [CRASH]
The contact owned a 2002 Ford F-150. The contact stated that while his wife was driving at 50 MPH, she crashed into a tree. The air bags failed to deploy upon impact. The contact's wife was taken to the hospital where she was treated for a concussion, multiple hematomas to her right thigh, right abdomen, and head; as well as three fractures on her vertebrae. A police report was filed. The vehicle was towed from the scene to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had been notified of the failure. The contact was informed by his insurance that the vehicle was a total loss. The failure mileage was approximately 280,000.
ODI #10929462 • Incident Date: 05/15/2016 [CRASH] [FIRE]
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER CRASHED INTO THE REAR OF A TRAILER THAT WAS STALLED IN THE MIDDLE OF AN INTERSECTION. THE INTERIOR OF THE VEHICLE STARTED TO BURN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT KNOW WHETHER A FIRE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS NOT PROVIDED.
ODI #10871214 • Incident Date: 05/26/2016 [CRASH]
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A CRASH, THE DRIVER SIDE AIR BAG DEPLOYED AND STARTED EMITTING SPARKS. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
ODI #10604848 • Incident Date: 06/14/2014 [CRASH]
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AFTER A HEAD-ON CRASH OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
ODI #10417991 • Incident Date: 07/07/2010
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE AT ANY TIME. THE DEALER WAS NOTIFIED, BUT INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THIS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE AIR BAG LIGHT STARTED STAYING ON OR FLASHING INTERMITTENTLY. NOW, THE LIGHT STAYS ON CONSTANTLY. UPDATED 10/03/11
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (01V082000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 01V082000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 01V082000 and 36 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for AIR BAGS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

AIR BAGS — Excluded from NHTSA Campaign 11V107000

Recalled Adjacent Years: 2004
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 28
Fires Reported: 1
Matching ODI Complaints: 36
NHTSA Campaign: 11V107000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: AIR BAGS
UNAFFECTED
2000
No Campaign Recorded
Standard Production
UNAFFECTED
2001
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
36 Complaints • 28 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
RECALLED (Campaign #11V107000)
2004
Active NHTSA Campaign
100% Free OEM Remedy
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 11V107000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 36 Crashes Reported: 28 Fires Reported: 1 Verify Campaign 11V107000 on NHTSA.gov ↗

Adjacent Recall Summary (11V107000): FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.

Safety Consequence: THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.

Manufacturer Remedy on 2004: FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

View Matching NHTSA Owner Defect Complaints (36) ▼

Sample 2002 FORD F-150 Owner Complaints (AIR BAGS)

ODI #11519988 • Incident Date: 04/29/2023 [CRASH]
The contact owned a 2002 Ford F-150. The contact stated that while his wife was driving at 50 MPH, she crashed into a tree. The air bags failed to deploy upon impact. The contact's wife was taken to the hospital where she was treated for a concussion, multiple hematomas to her right thigh, right abdomen, and head; as well as three fractures on her vertebrae. A police report was filed. The vehicle was towed from the scene to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had been notified of the failure. The contact was informed by his insurance that the vehicle was a total loss. The failure mileage was approximately 280,000.
ODI #10929462 • Incident Date: 05/15/2016 [CRASH] [FIRE]
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER CRASHED INTO THE REAR OF A TRAILER THAT WAS STALLED IN THE MIDDLE OF AN INTERSECTION. THE INTERIOR OF THE VEHICLE STARTED TO BURN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT KNOW WHETHER A FIRE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS NOT PROVIDED.
ODI #10871214 • Incident Date: 05/26/2016 [CRASH]
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A CRASH, THE DRIVER SIDE AIR BAG DEPLOYED AND STARTED EMITTING SPARKS. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
ODI #10604848 • Incident Date: 06/14/2014 [CRASH]
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AFTER A HEAD-ON CRASH OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
ODI #10417991 • Incident Date: 07/07/2010
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE AT ANY TIME. THE DEALER WAS NOTIFIED, BUT INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THIS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE AIR BAG LIGHT STARTED STAYING ON OR FLASHING INTERMITTENTLY. NOW, THE LIGHT STAYS ON CONSTANTLY. UPDATED 10/03/11
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (11V107000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 11V107000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 11V107000 and 36 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for AIR BAGS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

SERVICE BRAKES, HYDRAULIC — Excluded from NHTSA Campaign 01V095000

Recalled Adjacent Years: 2001
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 1
Fires Reported: 1
Matching ODI Complaints: 22
NHTSA Campaign: 01V095000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: SERVICE BRAKES, HYDRAULIC
UNAFFECTED
2000
No Campaign Recorded
Standard Production
RECALLED (Campaign #01V095000)
2001
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
22 Complaints • 1 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 01V095000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 22 Crashes Reported: 1 Fires Reported: 1 Verify Campaign 01V095000 on NHTSA.gov ↗

Adjacent Recall Summary (01V095000): VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE LEFT FRONT BRAKE HOSE WAS DAMAGED DURING FINAL ASSEMBLY.

Safety Consequence: IF THE HOSE IS DAMAGED, BRAKE FLUID COULD LEAK AND STOPPING DISTANCES MAY BE INCREASED.

Manufacturer Remedy on 2001: DEALERS WILL INSTALL A NEW LEFT FRONT BRAKE HOSE ASSEMBLY. OWNER NOTIFICATION BEGAN MARCH 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186 OR 1-800-392-3673.

View Matching NHTSA Owner Defect Complaints (22) ▼

Sample 2002 FORD F-150 Owner Complaints (SERVICE BRAKES, HYDRAULIC)

ODI #10453862 • Incident Date: 03/27/2012 [FIRE]
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE SWITCH MELTED, CAUSING DAMAGE TO THE MASTER CYLINDER. AS A RESULT, THE MASTER CYLINDER ASSEMBLY NEEDED TO BE REPLACED AS WELL AS THE WIRING HARNESS AND A BRAKE REPAIR KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 106,673.
ODI #10426112 • Incident Date: 07/12/2009
MID VEHICLE FRAME LOCATION BRAKE LINE BURST DUE TO RUSTING OUT WHILE BACKING AN RV INTO A CAMPING SITE. LOST ALL BRAKING FLUID AND BRAKES. HAD JUST COMPLETED TRAVELING TWO HOURS ON INTERSTATE HIGHWAYS TOWING A 3,500 LB. TRAILER. I WAS VERY LUCKY THAT FAILURE OCCURRED WHILE BACKING THE TRAILER AT ALMOST NO SPEED AND PARKING BRAKE STOPPED THE TRUCK. DECIDED TO REPORT THIS FAILURE AFTER VEHICLE WAS JUST RECALLED DUE TO RUSTING GAS TANK STRAPS. FRAME OF VEHICLE IS BADLY RUSTING AND FORD MUST DO MORE TO PREVENT FRAME AND UNDERCARRIAGE COMPONENTS FROM RUST OUT DUE TO WINTER DRIVING CONDITIONS..
ODI #10364691 • Incident Date: 10/30/2010
THE CAR WAS STOPPING TO DROP OFF MAIL AT A MAILBOX. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. INSPECTION REVEALED BRAKE FLUID ON THE GAS TANK. A RUSTED BRAKE LINE WAS THE CAUSE. DEALER REPLACED THE LINE AT COST OF $511.95 INCLUDING BRAKE FLUID FLUSH. THE REAR BRAKE LINE WAS REPLACED. IT RUNS FROM THE FRONT TO THE BACK.
ODI #10339425 • Incident Date: 06/21/2010
2002 FORD F-150 COMPLETE BRAKE FAILURE. FORD IS NOT OWNING UP TO DEFECTIVE PARTS, NEEDS TO BE RECALLED AND PUBLIC APOLOGY MADE FOR ENDANGERING OF THEIR CUSTOMERS. INTERNET SEARCH RESULTS IN HUNDREDS OF SIMILAR OCCURRENCES. *TR
ODI #10228761 • Incident Date: 05/23/2008
TL*THE CONTACT OWNS A 2002 F150 PICKUP TRUCK. WHILE PERFORMING ROUTINE MAINTENANCE ON HIS VEHICLE HE FOUND CHIPS OF METAL AND PITTING ON THE FRONT ROTOR. IT IS TEARING THE TREAD ON THE FRONT TIRES, AND TORE UP THE INSIDE PAD. WHEN YOU STOPPED THE VEHICLE, IT WAS PULSING AS THOUGH YOU HAD A FLAT TIRE. THE CURRENT AND FAILURE MILEAGES WERE 79,000. UPDATED 07/10/08. *LJ UPDATED *JB
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (01V095000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 01V095000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 01V095000 and 22 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SERVICE BRAKES, HYDRAULIC? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

STEERING — Excluded from NHTSA Campaign 03V349000

Recalled Adjacent Years: 2003
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 2
Fires Reported: 0
Matching ODI Complaints: 20
NHTSA Campaign: 03V349000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: STEERING
UNAFFECTED
2000
No Campaign Recorded
Standard Production
UNAFFECTED
2001
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
20 Complaints • 2 Crashes
RECALLED (Campaign #03V349000)
2003
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 03V349000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 20 Crashes Reported: 2 Fires Reported: 0 Verify Campaign 03V349000 on NHTSA.gov ↗

Adjacent Recall Summary (03V349000): ON CERTAIN PICKUP TRUCKS, THE PITMAN ARM TO STEERING GEAR RETAINING NUT WAS NOT FULLY TIGHTENED TO THE REQUIRED SPECIFICATION.

Safety Consequence: IF THE PITMAN ARM TO GEARBOX ATTACHMENT NUT LOOSENS, A NOISE AND A LOOSE FEEL IN THE STEERING COULD OCCUR. IF THE CONDITION PROGRESSED AND SERVICE WAS NOT SOUGHT, THE NUT COULD BACK OFF COMPLETELY AND THE PITMAN ARM COULD SEPARATE FROM THE GEAR CAUSING A LOSS OF STEERING. IF THE WARNING IS NOT HEEDED AND STEERING IS LOST, A CRASH MAY RESULT.

Manufacturer Remedy on 2003: DEALERS WILL TIGHTEN THE PITMAN ARM RETAINING NUT TO SPECIFICATIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 1, 2003. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.

View Matching NHTSA Owner Defect Complaints (20) ▼

Sample 2002 FORD F-150 Owner Complaints (STEERING)

ODI #10473693 • Incident Date: 09/03/2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE STEERING BOX THEN ABNORMALLY MOVED BACK AND FORTH. THE CONTACT NOTICED THAT THREE BOLTS THAT HELD THE STEERING GEAR TO THE FRAME WERE FRACTURED. THE HEAD OF THE BOLTS SNAPPED AND ONE SIDE OF THE BOLTS APPEARED TO BE CORRODED. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,312. ..UPDATED 10/03/12 *BF
ODI #10456925 • Incident Date: 04/27/2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE STEERING BOX FAILED. THE STEERING WHEEL WOULD SPIN WITHOUT RESISTANCE AND WOULD NOT CATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 214,000.
ODI #10423050 • Incident Date: 08/01/2011
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE PASSENGER SIDE TIE ROD FRACTURED WHILE DRIVING 70 MPH, CAUSING HIM TO LOSE CONTROL OF HIS VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPAIRED THE INNER PASSENGER TIE ROD. THE CURRENT MILEAGE WAS 127,000. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
ODI #10238119 • Incident Date: 08/08/2008
WHILE DRIVING IN A STRAIGHT LINE AT 36 MPH ON A PAVED STREET THE LEFT OTTER TIE ROD END BROKE . CAR WAS CLOSE TO BEING OUT OF CONTROL BUT WAS SAFELY BROUGHT TO A STOP. REPLACED ALL TIE ROD ENDS, PITMAN ARM AND CENTER LINK. (SHOP THAT DID THE ALIGNMENT SAID I WAS THE SECOND CAR THAT HAD BROKEN A TIE ROD. THE OTHER VEHICLE WAS A 2001 F150). *TR
ODI #10229429 • Incident Date: 04/26/2008
TOTAL FAILURE TIE ROD AND BALL JOINT ON FRONT DRIVER SIDE SUDDENLY CAME APART WITHOUT WARNING WHILE DRIVING CAUSING LOST OF CONTROL OF VEHICLE. I WAS ABLE TO "DIRECT" TRUCK OFF THE ROAD. *TR
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (03V349000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 03V349000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 03V349000 and 20 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for STEERING? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

VISIBILITY — Excluded from NHTSA Campaign 01V258000

Recalled Adjacent Years: 2000, 2001
Excluded Year: 2002
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 19
NHTSA Campaign: 01V258000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2000–2004)

Shared Component Platform: VISIBILITY
RECALLED (Campaign #01V258000)
2000
Active NHTSA Campaign
100% Free OEM Remedy
RECALLED (Campaign #01V258000)
2001
Active NHTSA Campaign
100% Free OEM Remedy
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2002
Unrecalled Model Year
19 Complaints • 0 Crashes
UNAFFECTED
2003
No Campaign Recorded
Standard Production
UNAFFECTED
2004
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 01V258000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2002 Owner Complaints: 19 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 01V258000 on NHTSA.gov ↗

Adjacent Recall Summary (01V258000): VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Safety Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

Manufacturer Remedy on 2000, 2001: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

View Matching NHTSA Owner Defect Complaints (19) ▼

Sample 2002 FORD F-150 Owner Complaints (VISIBILITY)

ODI #10703528 • Incident Date: 03/01/2015
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
ODI #10550986 • Incident Date: 10/21/2013
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
ODI #10538391 • Incident Date: 04/18/2013
I HAVE ALREADY REPLACED 2 WINDOW REGULATORS FRONT AND BACK PASSENGER NOW MY FRONT DRIVER IS ABOUT TO GO OUT EACH TIME IT COST ALMOST $300.00 TO FIX IT. I CANNOT AFFORD THIS AND FEEL IT IS A FORD PROBLEM OF DEFECTS. AND SHOULD BE PAID AT THEIR EXPENSE. AS I SEEN MANY COMPLAINTS FROM FORD CUSTOMERS OF THIS PROBLEM. PLEASE HELP FORD CUSTOMER RESOLVE AND FIX THIS. THANKS [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #10392586 • Incident Date: 10/23/2010
TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FRAME LEAKED WHENEVER IT RAINED. THE CONTACT NOTICED THAT THE SEAT CUSHION AND HEAD REST WAS ALSO WET WHEN IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 70,000.
ODI #10308052 • Incident Date: 08/20/2006
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND WATER WAS IN THE VEHICLE WHENEVER IT RAINED. THE WATER WOULD SHORT OUT THE ELECTRICAL BOXES IN THE VEHICLE WHICH HAD TO REPLACED AT HIS OWN EXPENSE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SEAL ON THE WINDSHIELD CAUSED THE DEFECT TO OCCUR. THE DEALER TOLD HIM THAT EVEN IF HE REPLACED THE SEAL IT WOULD NOT GUARANTEE THAT IT WOULD STOP THE LEAK. THE MANUFACTURER DIDN'T OFFER THE CONTACT ANY ASSISTANCE WITH THE REPAIR COST. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2002 FORD F-150 Recall Gap Escalation War Room (01V258000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 01V258000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Packet: Instant PDF-ready multi-page packet formatted for your dealership service director.
Already purchased this report? Restore your access with your email →
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 01V258000 and 19 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for VISIBILITY? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.