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Recall Gap Audit: 2020 CHEVROLET MALIBU

Total 2020 NHTSA Owner Complaints Analyzed: 198 • Adjacent-Year Recall Gaps Detected: 5

Active Recalls Covering Year
1
Statutory Remedy (49 U.S.C. Section 30120)
Adjacent Recall Gaps
5
Excluded Model-Year Gaps
ODI Complaints Analyzed
198
Public NHTSA Defect Reports
Estimated Retail Exposure
$1,800–$4,200
Avg. Dealer Parts & Labor
Official NHTSA Government Verification Links & Methodology ▼
NHTSA safety record analysis: The 2020 CHEVROLET MALIBU has 1 open official recalls and 5 adjacent-year recall exclusions (2018–2022). Owners facing unrecalled defects can file an official NHTSA complaint and utilize compiled public records to request discretionary customer goodwill assistance from authorized dealerships.
Verify on Official U.S. Government Website:

Note: NHTSA.gov's web portal indexes certain trucks (such as RAM 1500 or F-150) under specific cab sub-trims (e.g. Crew Cab, Quad Cab). If the Vehicle Model Specs link displays a government portal error, use the Google Verified Search or Official Recalls Lookup above with your 17-digit VIN. You can also click any Official Campaign Link below for guaranteed direct access to the federal filing.

Open Recalls Currently Covering 2020 CHEVROLET MALIBU (1)

Adjacent-Year Recall Exclusions (2018–2022 Cross-Reference)

HIGH SEVERITY GAP

POWER TRAIN — Excluded from NHTSA Campaign 20V668000

Recalled Adjacent Years: 2018
Excluded Year: 2020
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 29
NHTSA Campaign: 20V668000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2018–2022)

Shared Component Platform: POWER TRAIN
RECALLED (Campaign #20V668000)
2018
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2019
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2020
Unrecalled Model Year
29 Complaints • 0 Crashes
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 20V668000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2020 Owner Complaints: 29 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 20V668000 on NHTSA.gov ↗

Adjacent Recall Summary (20V668000): General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer Remedy on 2018: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

View Matching NHTSA Owner Defect Complaints (29) ▼

Sample 2020 CHEVROLET MALIBU Owner Complaints (POWER TRAIN)

ODI #11456916 • Incident Date: 02/01/2022
I need my pistons and rings replaced. My car only has 57,000 miles. My car has been diagnosed with excessive piston blowby from 2 different independent service centers. Both times I have been to Chevy to get it fixed under warranty, they’ve charged me $200 for diagnostics each time and told me it is my PCV valve that needs fixed. I had them fix my PCV valve and I still have excessive piston blowby. Chevy just wants to keep bringing my car back in for more diagnostics. I have spoken with GM customer service 2 times and somehow every single time I give them my VIN they hang up. My car is a 2020 with only 57,000 miles on it. There’s absolutely no reason why I should need all new pistons and rings and why Chevy service centers won’t just get it done! I have diagnostic reports, receipts, and videos of everything.
ODI #11470017 • Incident Date: 05/31/2022
The shifter gear control/ shifter assembly keeps failing on and off. It’ll give me a warning shift to park. It did this while drive on a major highway then my car loss all power as I was in the second lane causing so much safety concerns. It is also alerting me when I’m in park now that I need to shift to park more frequently. Extreme issue.
ODI #11473941 • Incident Date: 07/08/2022
A few days ago, when I put the car in park and turned it off, there was a message on the screen saying "Shift to Park." It was in park. I could not get out of the car because it was still getting power. If I tried to lock the doors, it sounded the alarm. I had to turn the car on and off multiple times to get it to go away. It would've drained the battery if I'd left it. Who knows if it was really in park either. It's been doing it ever since. I called the dealer and they want $350 to fix it. The guy told me they've been seeing this on Malibu's and "now it's happening on the Traverse models, too." I've been reading online how this has been happening since at least 2016, but there is no recall. Why NOT?? This is dangerous and they're aware of the problem. They've issued service bulletins on how to fix it!
ODI #11503358 • Incident Date: 01/23/2023
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the engine revved loudly while coming to a stop. Additionally, the vehicle lost motive power while driving uphill. The vehicle was taken to the dealer, and the dealer confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-NA-004 (Continuously Variable Transmission). The failure mileage was 27,344.
ODI #11509366 • Incident Date: 08/17/2022
I put the car in park and it says a message that says shift to park but I am in park already and now my battery keeps draining and the lights on shifter blink continuously when I’m in park if I click shift button the message goes away but I don’t think it should be doing this and I’m not the only person from what I have read.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2020 CHEVROLET MALIBU Recall Gap Escalation War Room (20V668000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 20V668000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Dossier: Instant PDF-ready multi-page packet formatted for your dealership service director.
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 20V668000 and 29 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for POWER TRAIN? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

ELECTRICAL SYSTEM — Excluded from NHTSA Campaign 19V642000

Recalled Adjacent Years: 2018
Excluded Year: 2020
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 20
NHTSA Campaign: 19V642000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2018–2022)

Shared Component Platform: ELECTRICAL SYSTEM
RECALLED (Campaign #19V642000)
2018
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2019
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2020
Unrecalled Model Year
20 Complaints • 0 Crashes
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 19V642000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2020 Owner Complaints: 20 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 19V642000 on NHTSA.gov ↗

Adjacent Recall Summary (19V642000): General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.

Safety Consequence: Disabled fuel injectors would prevent the engine from starting and may cause a stall, increasing the risk of a crash.

Manufacturer Remedy on 2018: GM will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began October 16, 2019. Owners may contact GM customer service at 1-800-630-2438. GM's number for this recall is N192221960.

View Matching NHTSA Owner Defect Complaints (20) ▼

Sample 2020 CHEVROLET MALIBU Owner Complaints (ELECTRICAL SYSTEM)

ODI #11316269 • Incident Date: 03/05/2020
MY CAR HAD ONLY 600 MILES AND IS BRAND NEW. AFTER SITTING ON THE DRIVE OVERNIGHT THE CAR WOULDN'T START. THERE WAS A LOT OF CLICKING NOISES, BUT THE ENGINE WOULDN'T TURN. THAT WAS THREE WEEKS AGO. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THAT THERE WERE ERROR CODES ON THE BATTERY, AND THAT THEY RECHARGED IT. TODAY, THE CAR CLICKS AND WON'T TURN OVER AGAIN. THE CAR NOW HAS 1000 MILES. THE DEALERSHIP TOLD ME THAT CARS DRIVING BY THEIR LOT AT NIGHT WILL CAUSE RANDOM PARKED NEW VEHICLES WITH NO KEY IN IT TO FLASH LIGHTS, AND USE OTHER ELECTRICAL COMPONENTS RANDOMLY AND IT KILLS THE BATTERIES. I THINK THIS IS A MAJOR CONCERN. I PARK THE CAR REGULARLY IN PUBLIC LOTS AT THE AIRPORT. I CAN'T HAVE MY CAR BATTERY DEAD ALL THE TIME SIMPLY BECAUSE IT DECIDES TO TURN ON AS OTHER CARS DRIVE BY.
ODI #11455310 • Incident Date: 03/05/2022
Shift to park error
ODI #11469989 • Incident Date: 06/16/2022
My car would completely shut off in the middle of traffics and restart right away. The lights would completely restart, the driver panel, the radio screen, and ESC service light would come on interchangeably with the service engine light. When I would park my car overnight then start it up, the engine won’t start. Then the batter saver mode gets turned on, I’d wait 10 minutes then turn on the car and it works.
ODI #11511194 • Incident Date: 03/10/2023
The contact owns a 2020 Chevrolet Malibu. The contact stated that she noticed that water had intruded into the vehicle. The contact then stated that water had leaked from the inner lining of the roof and entered through the rear center brake taillight. The contact stated that the vehicle was saturated with water. As a result, the check engine warning light, parking brake light, and alarm system warning lights intermittently illuminated and started to malfunction. The vehicle was taken to an authorized dealer however, the vehicle had not yet been diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
ODI #11513285 • Incident Date: 03/22/2023
My 2020 Malibu was placed taken to Chevy dealership before with same issues in October 2022, now today 3/22/23, while driving car lost power while driving on freeway. Completely shut down with same warning stating Service battery charging system, once I place car in park it started up and had the battery saver active warning with voltage of 9.2 My car only has 38098 miles. In October it only had 35k. They did replace a fuse on the battery and stated everything was good but I’m confused what keeps making it cut off when it’s brand new car. I don’t understand how this car is even safe if everyone states the same thing. Wishing I kept my other reliable car instead of putting up with this.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2020 CHEVROLET MALIBU Recall Gap Escalation War Room (19V642000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 19V642000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Dossier: Instant PDF-ready multi-page packet formatted for your dealership service director.
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 19V642000 and 20 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for ELECTRICAL SYSTEM? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

SERVICE BRAKES, HYDRAULIC — Excluded from NHTSA Campaign 18V576000

Recalled Adjacent Years: 2018
Excluded Year: 2020
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 5
NHTSA Campaign: 18V576000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2018–2022)

Shared Component Platform: SERVICE BRAKES, HYDRAULIC
RECALLED (Campaign #18V576000)
2018
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2019
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2020
Unrecalled Model Year
5 Complaints • 0 Crashes
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 18V576000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2020 Owner Complaints: 5 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 18V576000 on NHTSA.gov ↗

Adjacent Recall Summary (18V576000): General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Safety Consequence: A reduction of braking performance can increase the risk of a crash.

Manufacturer Remedy on 2018: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

View Matching NHTSA Owner Defect Complaints (5) ▼

Sample 2020 CHEVROLET MALIBU Owner Complaints (SERVICE BRAKES, HYDRAULIC)

ODI #11564103 • Incident Date: 12/08/2023
The contact owns a 2020 Chevrolet Malibu. The contact stated that an abnormal grinding sound was coming from the vehicle while depressing the brake pedal. The contact also stated that excessive effort was needed to stop the vehicle with the ABS warning light intermittently illuminated on the instrument panel. Due to the failure, the contact replaced the vacuum pump; however, the failure returned soon after the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
ODI #11656048 • Incident Date: 04/22/2025
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
ODI #11717509 • Incident Date: 02/12/2026
The contact owned a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the brake pedal became inoperable. There was a warning light illuminated. The contact stated that the brake pedal failed to function properly while attempting to stop the vehicle. Additionally, while the vehicle was parked and turned off, the contact became aware that brake fluid was leaking onto the engine. A mobile independent mechanic inspected the vehicle and determined that the brake vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
ODI #11722906 • Incident Date: 03/08/2026
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH on the freeway and depressing the brake pedal to slow down, the brake pedal was difficult to depress, and the vehicle failed to immediately stop. During the failure, the check engine and traction control warning lights were illuminated. The vehicle was slowly driven to the residence and parked. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 85,547.
ODI #11762742 • Incident Date: 09/08/2026
The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to depress the brake pedal, the brakes failed to respond and seized, causing the contact to engage the parking brake. The contact was able to pull over while awaiting tow truck assistance. The vehicle was towed to a dealer to be diagnosed. The contact stated that a Lexus engineer retrieved the EDR; however, there was no failure found with the braking system. The failure mileage was 120,000.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2020 CHEVROLET MALIBU Recall Gap Escalation War Room (18V576000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 18V576000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Dossier: Instant PDF-ready multi-page packet formatted for your dealership service director.
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 18V576000 and 5 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for SERVICE BRAKES, HYDRAULIC? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

AIR BAGS — Excluded from NHTSA Campaign 18V400000

Recalled Adjacent Years: 2018
Excluded Year: 2020
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 4
Fires Reported: 0
Matching ODI Complaints: 4
NHTSA Campaign: 18V400000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2018–2022)

Shared Component Platform: AIR BAGS
RECALLED (Campaign #18V400000)
2018
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2019
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2020
Unrecalled Model Year
4 Complaints • 4 Crashes
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 18V400000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2020 Owner Complaints: 4 Crashes Reported: 4 Fires Reported: 0 Verify Campaign 18V400000 on NHTSA.gov ↗

Adjacent Recall Summary (18V400000): General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.

Safety Consequence: In the event of a crash, improper air bag deployment can increase the risk of injury.

Manufacturer Remedy on 2018: GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.

View Matching NHTSA Owner Defect Complaints (4) ▼

Sample 2020 CHEVROLET MALIBU Owner Complaints (AIR BAGS)

ODI #11511474 • Incident Date: 01/03/2023 [CRASH]
WHEN I BOGHT THE CAR WAS WITH OUT AIRBAGS
ODI #11527380 • Incident Date: 06/11/2023 [CRASH]
Officer [XXX] filed on behalf of the deceased. The deceased owned a 2020 Chevrolet Malibu. The contact stated that the deceased had a rear end crash with another vehicle which was stopped at a traffic signal. The contact stated the estimated speed of the crash was 30 MPH. The air bag deployed and had shredded, the contact stated that a steering wheel support had been sheared from the steering wheel. The contact stated that most of the damage to vehicle of the deceased was on the left front end and the leading edge of the hood was slightly buckled. The vehicle was towed to an impound lot. The deceased was alive at the time of the accident and transported to a shock trauma unit. The contact stated that the driver was pronounced dead at the hospital. The contact stated that she had suffered neck trauma to her jugular vein and blunt force trauma to her chest. The contact stated that the vehicle had been involved in another crash where the air bag had deployed in Sept. 2022. The contact stated that the vehicle was a rental fleet vehicle and following the accident had been sold by the rental company at auction. The origin and type of the replacement air bag had not yet been determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ODI #11558832 • Incident Date: 10/26/2023 [CRASH]
When I was in a car accident, the airbag exploded. However, the airbag's balloon-like fabric material did not deploy, and a metal part even flew off the steering wheel and exploded, hitting me in the chin. So I lost about half of my lower jaw, most of my lower teeth, and some of my upper teeth. In the process, I underwent a total of three surgeries: emergency, infection, and reconstruction surgery. In the future, I may need to undergo additional implant surgery and additional reconstructive surgery as needed. There has been no formal component inspection by any agency since the accident and there were no relevant warnings or symptoms prior to the accident.
ODI #11619365 • Incident Date: 09/29/2024 [CRASH]
The contact owns a 2020 Chevrolet Malibu. The contact stated while her daughter was driving at 65 MPH, the contact's daughter was run off the road by another vehicle. The contact stated that the air bags did not deploy. The contact stated that the vehicle was forced to crash into the guard rail. The contact's daughter was knocked unconscious and sustained a concussion due to hitting her head on the driver's door glass. The contact's daughter was transported to the local medical center. The contact stated that a police report was not filed because it was a single-vehicle crash. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was 94,073.
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Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 18V400000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Dossier: Instant PDF-ready multi-page packet formatted for your dealership service director.
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 18V400000 and 4 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for AIR BAGS? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.
HIGH SEVERITY GAP

FUEL SYSTEM, GASOLINE — Excluded from NHTSA Campaign 18V358000

Recalled Adjacent Years: 2018
Excluded Year: 2020
Severity Risk Meter / Gauge: HIGH: 90% Severity
NHTSA Safety Hazard Assessment
Crashes Reported: 0
Fires Reported: 0
Matching ODI Complaints: 1
NHTSA Campaign: 18V358000

Financial Impact Comparison Chart

Based on typical OEM dealership parts & labor
DEALER OUT-OF-POCKET QUOTE
$1,800 – $4,200 (Out-of-Pocket)

Owner pays 100% of replacement parts and diagnostic labor. Warranty claim refused due to excluded model year.

DISCRETIONARY GOODWILL GOAL
$0 (Discretionary Goal — Not Guaranteed)

Potential full or partial repair subsidy under discretionary manufacturer goodwill policies. Approval is determined solely by the dealer and OEM on a case-by-case basis.

Generate Goodwill Reference Packet ↓
5-Year Timeline: See Recalled vs. Excluded Years ▼

5-Year Model-Year Cross-Reference Timeline Bar (2018–2022)

Shared Component Platform: FUEL SYSTEM, GASOLINE
RECALLED (Campaign #18V358000)
2018
Active NHTSA Campaign
100% Free OEM Remedy
UNAFFECTED
2019
No Campaign Recorded
Standard Production
EXCLUDED GAP (NHTSA ODI Complaints Detected)
2020
Unrecalled Model Year
1 Complaints • 0 Crashes
UNAFFECTED
2021
No Campaign Recorded
Standard Production
UNAFFECTED
2022
No Campaign Recorded
Standard Production
Legal Notice: Statutory Remedies vs. Discretionary Goodwill Policies ▼
Important Notice Regarding Recall Gaps & Dealership Goodwill Requests

Statutory vs. Discretionary Remedies: Because your vehicle model year is currently excluded from official NHTSA campaign 18V358000, authorized dealerships are not legally mandated under federal law (49 U.S.C. Section 30120) to perform free recall repairs on your vehicle.

Discretionary Goodwill Policies: The Goodwill Reference Packet generated below compiles public NHTSA safety records to assist you in requesting a voluntary, discretionary warranty adjustment from your dealership service director or manufacturer customer care division. Goodwill assistance is not an entitlement, is not guaranteed, and is granted solely at the discretion of the manufacturer and dealership based on vehicle age, mileage, and brand loyalty.

Recall Gap Finder is not a law firm. Generated documents do not constitute legal advice, formal demand letters, or binding court filings. Review our Legal Terms & Disclaimers.

NHTSA Campaign Details & Manufacturer Remedy Records ▼
Matching 2020 Owner Complaints: 1 Crashes Reported: 0 Fires Reported: 0 Verify Campaign 18V358000 on NHTSA.gov ↗

Adjacent Recall Summary (18V358000): General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Safety Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Manufacturer Remedy on 2018: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

View Matching NHTSA Owner Defect Complaints (1) ▼

Sample 2020 CHEVROLET MALIBU Owner Complaints (FUEL SYSTEM, GASOLINE)

ODI #11631844 • Incident Date: 12/01/2024
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the message "Transport Mode" was suddenly displayed, and the vehicle decelerated and stalled. After restarting the vehicle, the failure persisted. The vehicle was taken to the local dealer who serviced the throttle body, but the vehicle was not fixed. The manufacturer was not notified of the failure. The failure mileage was 180,000.
🔒 PREMIUM PRO SUITE 100x ROI vs. $2,000+ Dealership Repair Quote

Unlock the Complete 2020 CHEVROLET MALIBU Recall Gap Escalation War Room (18V358000)

Don't walk into the dealership service bay unprepared. Upgrade to unlock our complete, vehicle-specific negotiation & reimbursement toolkit:

  • 1. Complete Unredacted NHTSA Campaign & Multi-Complaint Forensics: Full Part 573 supplier & remedy breakdown for Campaign 18V358000.
  • 2. Word-for-Word Dealership Service Advisor Negotiation Script: Exact 3-step rebuttal when the service desk says "Your VIN isn't covered."
  • 3. OEM Corporate Regional Escalation Playbook: How to escalate from the Service Director to the Regional Area Manager & Executive Customer Care.
  • 4. Federal Pre-Recall Reimbursement Preservation Kit: Step-by-step Repair Order (RO) invoice checklist for retroactive refund claims.
  • 5. Certified Printable Goodwill Evidence Dossier: Instant PDF-ready multi-page packet formatted for your dealership service director.
FTC Act Section 5 & ROSCA Checkout Disclosure & Refund Policy: All public NHTSA recall campaigns, ODI complaint numbers, and summary defect filings shown above are available free of charge directly from NHTSA.gov. Your $19 one-time purchase (or $49/month Pro subscription) is solely for Recall Gap Finder's proprietary analytical software compilation, formatted negotiation scripts, and printable dossier templates, and does not guarantee dealership goodwill approval or repair reimbursement. 100% 30-day money-back satisfaction guarantee on all single dossiers; Pro subscriptions may be canceled online at any time with a single click.

1. Generate Goodwill Reference Packet

Create a printable factual reference packet citing Campaign 18V358000 and 1 matching NHTSA complaints for your dealership service advisor.

2. Submit Defect & Out-of-Pocket Repair Report

Paid out-of-pocket or denied warranty for FUEL SYSTEM, GASOLINE? Record your vehicle failure details for consumer safety research and recall expansion documentation.

Consumer Disclosure: Submitting your vehicle repair report records your defect for automotive safety research and consumer advocacy documentation. Recall Gap Finder is an independent factual reporting service, not a law firm or lawyer referral service. Submitting this form does NOT create an attorney-client relationship, does not preserve legal statutes of limitations, and does not guarantee financial recovery or warranty reimbursement.